About > FAQ

Some Clarity

Frequently Asked Questions

We are open Monday - Friday: 9AM - 5PM | Saturday: 9AM - 4PM

We are conveniently located “On the Hill”, just ½ block west of Broadway on College at 1350 College Avenue.

There is on street metered parking on College. There is also a University Hill metered lot on 14th and College.

Most likely yes! We accept most insurance plans. We can look up your benefits, just make sure to bring in your insurance card and the primary member’s information.

An optometrist is trained specifically for measuring and prescribing spectacles and contact lenses, as well as diagnosing and treating most eye conditions such as allergies, red eyes, infections, glaucoma, cataracts, and macular degeneration. An ophthalmologist is trained to diagnose and treat all of the same conditions, but can perform surgery as well.

That depends on several factors: your prescription, the types of lens you order, and your insurance company. In general, single vision lenses may take 2-5 days, and progressive lenses take 1-2 weeks.

Yes, as long as we have an account with the manufacturer we should be able to order it in for you.

Yes, as long as the frame is in viable shape, we can make new lenses for it.

Oasys, Biofinity and Dailies. If we don’t stock it, we can get most other types of lenses in 1-2 business days, or we can direct ship them to your home in 5-7 business days.

Contact lenses are a medical device that sits directly on your cornea. Over time, wearing contacts can cause changes to the health of your cornea. An eye care professional will evaluate the fit and health of the cornea for signs of contact lens related complications as well as prescription changes, providing you the best possible visual acuity. Contact lens technology is always changing and the doctor may have new lens recommendations to fit your needs. In addition both Federal and State law allow for contact prescriptions to be valid up to a maximum of one year after the examination.