Faq’s

What are your hours of operation?

We are open Monday – Friday: 9AM – 5PM | Saturday: 9AM – 4PM

Where are you located?
We are conveniently located “On the Hill”, just ½ block west of Broadway on College at 1350 College Avenue.

Do you have parking nearby?
There is on street metered parking on College. There is also a University Hill metered lot on 14th and College.

Do you take my insurance?
Most likely yes! We accept most insurance plans. We can look up your benefits, just make sure to bring in your insurance card and the primary member’s information.
What is the difference between an optometrist and an opthamologist?
An optometrist is trained specifically for measuring and prescribing spectacles and contact lenses, as well as diagnosing and treating most eye conditions such as allergies, red eyes, infections, glaucoma, cataracts, and macular degeneration. An ophthalmologist is trained to diagnose and treat all of the same conditions, but can perform surgery as well.

How long will it take to get my glasses?
That depends on several factors: your prescription, the types of lens you order, and your insurance company. In general, single vision lenses may take 2-5 days, and progressive lenses take 1-2 weeks.

I have a specific frame that I want, can you order it in?
Yes, as long as we have an account with the manufacturer we should be able to order it in for you.

Can I replace the lenses in a frame I already own, even if I didn’t get it at your office?
Yes, as long as the frame is in viable shape, we can make new lenses for it.

What kind of contact lenses do you stock?
Oasys, Biofinity and Dailies. If we don’t stock it, we can get most other types of lenses in 1-2 business days, or we can direct ship them to your home in 5-7 business days.

Why do I need to have a contact lens evaluation and fitting each year if I already wear contacts?
Contact lenses are a medical device that sits directly on your cornea. Over time, wearing contacts can cause changes to the health of your cornea. An eye care professional will evaluate the fit and health of the cornea for signs of contact lens related complications as well as prescription changes, providing you the best possible visual acuity. Contact lens technology is always changing and the doctor may have new lens recommendations to fit your needs. In addition both Federal and State law allow for contact prescriptions to be valid up to a maximum of one year after the examination.

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